About Majors Home Improvement
Since 1997, Majors Home Improvement has delivered premium products, quality workmanship, and unparalleled service, before and after the sale – all at an affordable price. The satisfaction of our clients is critical to our continued success. In fact, we owe our business growth to repeat customers and referrals from happy clients throughout Pensacola, Gulf Breeze, Navarre, Niceville, Daphne and Fairhope. We are proud to be the local home improvement company of choice for Northwest Florida.
In May of 2010, Majors Home Improvement was selected by Remodeling Magazine to join the Remodeling Big50, an elite group of remodeling companies that have set exceptionally high standards for professionalism and integrity through exemplary business practices, craftsmanship, and impact in their community or the industry at large.
Our Awards:
Remodeling Big 50
2018 BBB Torch Winner
BBB Accredited
Remodeling 550 Winner
Remodeler 500 Winner
Our Mission:
Majors Home Improvement is committed to providing unsurpassed customer service with the absolute best home improvement value, employing happy and knowledgeable people, and observing state and municipal building code regulations as well as upholding the highest ethical standards in the industry.
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- OUR CUSTOMER is the most important person in our business.
- OUR CUSTOMER is not dependent upon us; we are dependent upon them.
- OUR CUSTOMER is not an interruption of our work; they are the purpose of it.
- OUR CUSTOMER is not an outsider; they are part of our business.
- OUR CUSTOMER is not a cold statistic.
- OUR CUSTOMER has wants; it is our job to fulfill those wants.
- OUR CUSTOMER is deserving of the most courteous and attentive treatment we can provide.
- OUR CUSTOMER is the lifeblood of our business; without them we have no business.
Interested in working with the Majors Team?
The Majors Team
Majors Home Improvement is a local owned business based in Milton, FL. In 1997, Mike Majors founded Majors Home Improvement to provide quality home improvement products to our customers. We are local – our entire team of sales, office and installation professionals, live and work here in Northwest Florida. We are proud to employ local, knowledgeable people to deliver excellent customer service for our clients.
Lacy Lawson
Office Manager
Lacy brings extensive knowledge & experience in customer service and administration along with considerable time spent in business management. Her extensive background is rooted from retail and extends to the construction, Oil, and Gas industries. At Majors, Lacy handles permitting, inspections, scheduling consultations as well as processing contracts. Her goal is to see that each valued customer is fully satisfied with their investment in our services and products. Born & raised in East Texas, Lacy and her family moved to Florida in 2017. They currently reside in Pace.
Josh Hall
Production Manager
Josh grew up in Pensacola. He has been in the home remodel industry for 28 years. During his years with Sears Home Improvement & various other contractors, he was the installation leadman for many different types of products. Josh’s vast knowledge and practical experience has made him an expert in handling all areas of production. Josh and his family live in Walton Co. where they raise and train horses. He firmly believes “before anything, I am a servant to God and my community”
Ron Roy
HD Production Manager
Ron is originally from Michigan where he got his start as a firefighter. To provide for his family, he started a remodeling business for 14 years, installing all facets of exterior and interior work specializing in roofs, concrete, and floors. Ron currently resides with his family in Milton, Florida. When he’s not working, he enjoys sport events with his son and fishing.
Barbara Sumlin
Majors Marketing Manager
Barbara has many years of customer service experience in the banking, insurance, and finance industries. She has lived on the Gulf Coast her entire life. She earned a Bachelor’s of Science Degree in Finance from the University of South Alabama. At Majors Home Improvement, Barbara’s primary task is to promote our business and build a relationship with our customers & community. She handles our advertising, media management and event planning. Barbara, her husband and 3 children moved from Mobile, AL in 2001 to reside in Pace, FL.
Ryan Kesneck
HD Marketing Manager
Ryan has extensive knowledge in the home improvement industry specializing in Cabinet Makeovers. He enjoys the sand and surf of our local beaches. Ryan is a native of Pittsburgh but currently resides in Milton.
Natalie Chandler
Sr. Customer Service Specialist
Natalie has over 20 years of customer service experience in the areas of healthcare, banking, and emergency road services. She has earned an Associate’s Degree in Graphic Design from King’s College in Charlotte, NC. At Majors Home Improvement, Natalie manages scheduling and permits for our sales team and customers.
Natalie, her husband, and her son currently live in Holt. She volunteers locally with the Boy Scouts, Cub Scouts, and serves on the auxiliary for the Holt Fire Department.
Scott Smith
Asst. HD Production Manager
Scott was born in Denver, Colorado, but lived in Kenosha, Wisconsin his whole life. He attended the University of Wisconsin Parkside. He has worked in customer service since he was 16 years old. For the past 6 years, he worked manufacturing garbage disposals for the top garbage disposal company in WI. His patience and attention to detail makes him a valuable asset at Majors. Scott works in the cabinet refacing department handling re-measures, ordering materials and a variety of other task. He enjoys golf and hanging out at the beach. He & his wife, Michelle, recently moved to Florida and now call Milton home.
Heath Newcomb
Assistant Production Manager
Heath has 20+ years of experience in organizational management and public engagement. While working in his home state of Missouri, as well as Mississippi and Florida, he has gained experience with production, sales, management and ministry. He enjoys helping customers and getting to know all of the Majors wonderful customers. Heath and his wife, Heather, are blessed with 5 children. 3 rabbits, 2 dogs, 5 ducks, 2 horses, 4 finches, a cat and 1 guinea pig.
Adam Germann
Installer
Adam brings over 12 years of carpentry experience. He specializes in doors, windows, and sunroom exterior remodeling projects. Adams lives with his wife and four children in Jay, FL.
Cameron Hunter
Sr. Design Consultant
Cameron grew up and attended college in Cambridge, England where his father was a structural engineer. He has extensive experience and knowledge in the remodeling and home improvement industry. He is also a licensed building inspector and is consistently ranked regionally as number one in customer satisfaction. Cameron and his wife Erin live in Pensacola Beach with their four children.
Donte’ Doussan
Design Consultant
Donte’ grew up in New Orleans. At a very early age, he began remodeling homes with his dad and close family friends. He learned to rebuild homes from the foundation up. He earned an Associate Degree in HVAC, with a minor in Business. For the past 7 years, he has worked directly with homeowners as a design consultant. He loves helping people create the home of their dreams through home improvement projects. After spending much time vacationing on the Emerald Coast while growing up, he felt drawn to make this area his home one day. Donte and his family have lived in the Florida panhandle area for more than 20 years.
James Bond
Sr. Design Consultant
James is originally from Kentucky, but has lived many years in the Nashville, TN area. He has extensive knowledge within the remodeling industry and has run his own restoration business. He enjoys golf and hunting. James and his wife currently reside in the Navarre.
Crystal W. 